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How do I know if my card details will be safe when I place an order on your site? When you enter credit card information on the Puppets for Education web site we use secure servers to ensure that all details are encrypted at your browser before they are sent to us. We store credit card details in an encrypted way within a secure database. The servers are physically secured in a dedicated data centre. NEVER send your card details via e-mail.
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Where do you ship to?
At present we only ship to the United Kingdom and to Countries within the European Community.
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Are the puppets safe for children under 3 years old?
All puppets meet European Standards. This is certified by the CE label which every model carries. The manufacturers recommend that the majority of our puppets are suitable for ages 3 and over. Exceptions to this are our baby Folkmanis puppets, Käthe Kruse wash gloves and Fiesta Craft wall hangings.
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I have no experience in puppetry, will I find the puppets too difficult to manipulate?
Both the character and animal puppets are suitable for beginners in puppetry. For further details about how to bring your puppet to life please see our article:
Bringing Puppets To Life.