From our Home page, you can search for products by either clicking on the picture images, manufacturer's logos or the Puppet Store and Book Shop tabs located on the navigation bar at the top of the page. This will give you a list of categories which when clicked, will open up another page listing any subcategories from which you can view all the products in that range.
On some items you will notice ‘see also’; this lists any related products. For example: if you were viewing ‘Polar Bear’ listed under ‘Animal Puppets - Wild Animals’, the related products are the book or books paired with the puppet. You are then given the option to purchase the Polar Bear combined with a book.
When you have found the product you wish to purchase just click ‘add to cart’, this will take you to the checkout page where you can either complete the checkout process or return to the Home page to continue shopping. You can view the contents of your cart anytime by clicking ‘shopping cart’ located near the top of the Home page. This will show a summary of the items in your cart and the option to change quantities or remove items.
Note: You may see this message when you try to add items to cart:
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Please don't hesitate to ring us if you would prefer to place your order by phone.
At checkout you can view our shipping charges and can choose the delivery method you prefer, you also have the option to have your purchase delivered to a different address. We accept the payment methods shown below.
When you have completed the checkout process you will receive a confirmation e-mail from us and details about how to track your order on our site. You can find details about alternative methods of ordering and how to contact us, by clicking on ‘Postage and Delivery’, again located near the top of our Home page. We hope you will be delighted with your purchase, however if you need to return an item for any reason please read our returns policy, details of which can be located on the same page.